ncellation policy:

For bookings over Christmas, New Year’s, and Carnival holidays
December 18, 2026 – January 3, 2027 & February 6-14, 2027:

Cancellations are free of charge up to 60 days before arrival.

From 60 to 31 days before arrival, we charge 70% of the total price as a cancellation fee.

From 30 days before arrival, 90% of the total price is charged as a cancellation fee.

These charges apply even if we are able to re-let the room, either in whole or in part.

With every booking, we ask you to pay a deposit of 20% of the total price in advance, either by bank transfer or credit card.

Exception: For early bookings, the deposit is 30% of the total price.

Deposits paid will be offset against any applicable fees in the event of cancellation or refunded in the case of free cancellations.

Only a fee of €25.00 will be deducted from the deposit in this case.

For all other dates, the following cancellation policy applies:

Cancellation is free of charge up to 31 days before departure.
From 30 days before arrival, 90% of the total amount will be charged as a cancellation fee.

These costs are also incurred if we are able to sublet the room in whole or in part.

With every booking we ask you to transfer a deposit of 20% of the total price in advance or to pay by credit card.

Exception: For early bookings, the deposit is 30% of the total price.

Deposits paid will be offset against any applicable fees in the event of cancellation or refunded in the case of free cancellations.

Only a fee of €25.00 will be deducted from the deposit in this case.

Travel cancellation insurance
We recommend that you take out travel cancellation insurance from EUROPÄISCHE Reiseversicherung. You can also take out these through us.

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